Centering Your Walking Belt

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If you have noticed that your walking belt has shifted to one side or is about to start rubbing against the side of your exercise equipment, it just needs to be adjusted. All that is required to do this is the Allen Wrench or Hex Key that came with the treadmill; this was used for and during the original assembly.


First, unplug the treadmill from the wall.


To move the walking belt from side to side you will need to find the Idler Roller Adjustment Bolts, or Idler Roller Screws.





Identifying which direction the belt has shifted is key. If you insert the Hex Key as shown in the diagram making the adjustments from here will be very easy.




Any adjustments that are going to be made will and should be done on the LEFT side of the treadmill (as shown in the diagram). At this point turn the top of the Hex Key the direction you would like the belt to move. In other words clockwise to move the belt to the right, and counterclockwise to move the belt to the left. To make sure that we don’t over correct and move the belt too far the other way, only make 1/2 of a turn at a time.


Plug the power cord back in and start the treadmill, let it run at a low speed for a few minutes. You should now see the walking belt start to move away from where it may have been touching.


If the belt is not centered at this time, repeat the process until the walking belt is centered properly.



Hand Grip Pulse Monitor

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Most of our exercise equipment is now equipped with hand grip pulse sensors. These are not medical devices. However, they should still provide you with an estimate.


When using the hand grips there are a few things to keep in mind. For starters, something easily missed when assembling your exercise equipment, there is a protective film on the metal plates. This must be removed. Make sure that you are using both hands when using the pulse grips. These tips and others are found in the video below:



Calibrating Your Incline

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Is your incline not operating correctly? There are a few simple steps that can be followed which will most likely resolve that problem for you.

The first step is to press and hold both the STOP and SPEED INCREASE buttons, this will be either an UP ARROW or a + (plus) symbol. While holding these two buttons down you will need to insert your safety key.

Once you have inserted the safety key you can release the buttons and let go of the key. At this point you will need to press the STOP button one time. Congratulations, you are now in Calibration Mode.

Now that we are in calibration, press the INCLINE UP button one time. This will cause the platform to go all the way up and then it will come all the way back down again.

Now that the incline has stopped moving you can remove the safety key.


This completes the Incline Calibration Procedure.

Adjust Walking Belt Tension

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Maintaining proper walking belt tension is one of the most important things with your treadmill or incline trainer for multiple reasons. First and foremost for your safety. If the walking belt is too loose it will feel similar to walking on ice, and we all know that’s not the most comforting feeling.


Maintaining the proper tension is easy and the only tool needed is the Allen Wrench or Hex Key that came with the treadmill or incline trainer. This was the tool that you would have used during the assembly.


As always unplug the treadmill or incline trainer before making any of these adjustments, again for your safety! With the treadmill or incline trainer unplugged you can start making some small adjustments to your idler roller. The idler roller is at the opposite end of your motor. When making these adjustments keep in mind a little adjustment makes a big difference overall.

(Example picture of a treadmill)


There will be a couple of holes providing access to the Idler Roller adjustment bolts


Using the Hex Key, turn both idler roller screws clockwise 1/4 turn. When the walking belt is correctly tightened you should be able to lift each edge of the walking belt 2 to 3 inches off the walking platform.



An important tip to remember is that you make the same adjustments on both sides, this will help the belt stayed centered.


Once you have made some adjustments plug your treadmill or incline trainer back in, insert the safety key, and press start. Carefully walk on the treadmill or incline trainer for a few minutes. If you feel like you are still walking on ice repeat these steps until the walking belt is properly tightened.


Removing Your Motor Hood

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Working inside your treadmill or incline trainer today? You will need to remove your motor hood. Whenever working on your exercise equipment make sure that you have unplugged it from the wall.


Now that you have unplugged it, we can get into the actual removal of the motor hood. The exact steps are a little different depending on the model of treadmill or incline trainer you have purchased. The specific instructions for each individual treadmill or incline trainer can be found in the User’s Manual.


Some EXAMPLES of possible screw locations are shown below:


There may be some screws under the Belly Pan. This will require that you fold your treadmill into the storage position and then lay it down onto the floor by pivoting the treadmill down to rest on the handlebars.


















Some Motor Hoods require that they pivot off of the frame. You may not be able to lift it straight up to remove it.
















It may be easier to raise the incline a little to gain access to some of the screws that are otherwise hidden.










These examples do not show all of the locations of the screws that may be necessary to remove your Motor Hood. For the locations of the screws specific to your treadmill or incline trainer remember to look at the Troubleshooting section of your User’s Manual.

Console Displays Zero

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Running at the speed of 0? If you notice that your console says that you aren’t moving as your are doing your workout it may be just a simple Reed Switch adjustment.

To make the small adjustment that should resolve this and get you running back at the speed that you know you’re actually going you will need to work inside your treadmill today.

As always safety first, you will need to unplug your treadmill.

Once you have unplugged your treadmill you will now need to remove your motor hood, this will give us access to the inside of the treadmill where your Reed Switch is located. As you can see in the example picture there are 5 screws that may hold your motor hood in place. Your treadmill may have more or less. To see how many and where they are located you can look in your User’s Manual in the Troubleshooting section.





Now that you have removed your motor hood we need to find your Reed Switch and the Magnet. In the example picture the Reed Switch is shown as number 52 and the Magnet is number 50. You may need to push the walking belt around to find the Magnet, this will be found on the left side of the Pulley, number 49. You will need to align the Magnet (50) and the Reed Switch (52). The Reed Switch is held in place by a small screw, number 14. Loosen but do NOT remove this screw. With the screw loosened you will be able to slide the Reed Switch (52) around a little bit. Move the Reed Switch (52) so that the end of it is about 1/8 inch away from the Magnet (50). With the Reed Switch and Magnet now the correct spacing from each other tighten the screw (14) back down again. Now that you have made the adjustments needed you can reattach your Motor Hood.

With the treadmill back together again, plug it back in and try a work out. This process may need to be repeated if it doesn’t resolve the problem on the first try.

Console Demo Mode

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Some of our Treadmills will start lighting up the moment that they are plugged in. This “Demo Mode” is designed so that when the treadmill is on display at a store you can see how the console looks. You can easily turn on/off the demo mode by following one of the two methods below.


Method #1 to switch from the Demo Mode:

  1. Press and hold the STOP button while inserting the safety key to enter the user information mode.
  2. Look in the Calories window. When Demo Mode is active, the letter ‘d’ will appear.
  3. Press the SPEED DOWN button to toggle the mode on and off.
  4. Once the mode is set as desired, remove the safety key.


Method #2 to switch from the Demo Mode:

  1. Press and hold down the STOP button for about five seconds


Consumer Notice



Installing Your Storage Latch

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When installing your storage latch (shown as number 53 in the example) please make sure that you first have read the instructions carefully. These instructions are part of the Assembly Instructions in your User’s Manual. Some treadmills require that incline is calibrated before the latch can be installed. If your treadmill does require that the incline be calibrated, it will be indicated and the procedure will be provided as part of the Assembly Instructions within the User’s Manual.


If you are still having a hard time installing your latch see the instructional video below.












Maximum Speed Settings

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Your incline trainer is built with a few different safety features. One of which is a speed controller. As you adjust your incline up higher, the maximum speed setting automatically adjusts. This is to prevent you from accidentally running at 12 mph when the inline is raised up to 40% or maximum incline.

Here is a chart showing the incline ranges and the maximum available speed at each incline setting.


Incline Trianers


Incline Setting Maximum Speed
-6% to -5% 6 mph
-4.5% to -3.5% 7 mph
-3% to -2.5% 8 mph
-2% to -1.5% 8.5 mph
-1% to -0.5% 9 mph
0% to 15% 12 mph
15.5% to 25% 8 mph
25.5% to 40% 6 mph




Incline Setting Maximum Speed
-3% to -2% 8 mph
-1% to -0% 9 mph
0% to 15% 12 mph

Regular Maintenance

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You should take the time to maintain your exercise equipment on a regular basis. A great way to do that is to have a weekly and monthly tracking sheet. This will help make sure that you are keeping your exercise equipment running its best, and your exercise routine uninterrupted. One way to do this is with a Maintenance Kit; if you have already purchased one there is a Maintenance Guide in the kit. Part of that guide is a Maintenance Log. If you don’t have a kit, one can be purchased from the link at the bottom of the page or by calling us at 1-877-660-1174 or emailing These kits include everything needed to maintain your equipment including cleaning solution and cloth.


Keeping up on your regular maintenance can help prevent things like premature wear to moving parts, knocking noises, or a multitude of other, potentially and possibly expensive, problems. Remember to keep up on your maintenance for your equipment and more importantly your health.