Hand Grip Pulse Monitor

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Most of our exercise equipment is now equipped with hand grip pulse sensors. These are not medical devices. However, they should still provide you with an estimate.


When using the hand grips there are a few things to keep in mind. For starters, something easily missed when assembling your exercise equipment, there is a protective film on the metal plates. This must be removed. Make sure that you are using both hands when using the pulse grips. These tips and others are found in the video below:



Console Only Shows Zero

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If your console is only showing zero for your RPM’s or not displaying time or your distance it may just be a Reed Switch alignment problem. We will go through the steps needed to adjust and align your Reed Switch properly in just a few simple steps below:

First, if your exercise equipment is plugged into the wall, you will need to unplug it. We will be working inside your bike or elliptical today, so safety first!

As I mentioned we will be working inside your equipment today. You will need to remove one of the side shields or an access cover in order to proceed. The instructions to do this are in your User’s Manual as part of the Maintenance and Troubleshooting section.

The next step is to locate your Reed Switch. The picture below is an example of what it should look like, and give you some points of reference to help find it.

Now that you have found your Reed Switch we need to align that with your pulley magnet. As shown in the picture above it is on the large pulley. You will need to push one of your pedals in order to rotate this around.

Once you see that the magnet and the Reed Switch are in line, you will need to use a screw driver to loosen the adjustment screw. Do not remove this screw completely.

With the screw loose, slide the Reed Switch so that it is about 1/8th of an inch away from the magnet.

As soon as you have the Reed Switch the correct distance from the magnet, tighten up the adjustment screw that you loosened earlier.

If you needed to unplug your exercise equipment, please plug it back in and rotate the pedal again. This time keep an eye on your console and see if your console is counting appropriately. You may need to repeat this process a couple of times in order to get the proper alignment and distance between the magnet and Reed Switch.

Now that your console is displaying the correct information you can reattach the access cover or side shield that you removed earlier. To do this follow the instructions to remove it, but in reverse.

Elliptical Storage Latch

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Getting ready to use your elliptical again often requires that you take the elliptical out of its Space Saver or storage position. There are a couple of things to remember when doing this.


First, don’t forget to push the Latch Button before and during the initial movement as you lower it down to the floor. This will do a couple of things for you. It will help prevent the latch from breaking and help you from possibly straining or pulling a muscle while attempting to lower your elliptical.


Second, if you need help, don’t be afraid to ask. At times, depending on the model of your exercise equipment this can be a heavy part to move. Make sure to use the handle to raise and lower

Adjustable Stride Length

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Many of our ellipticals come with an adjustable stride. If you purchased one that does and you have some questions about it, hopefully they are answered here.


There are 2 options that we offer to adjust your stride. There is a manual option, and a power incline option that will adjust the stride length.


The manual version of the stride adjustment requires that you pull the Adjustment Knob and then slide the Adjustment Bracket to other holes to shorten or lengthen the stride. To ensure the proper rotation you will need to adjust both the right and left sides to be the same.














The second option offered is a power adjustment. This is accomplished by adjusting the Power Intensity Ramp. Adjusting the ramp to higher incline levels provides a longer stride, and the lower the incline level the shorter the stride.

Regular Maintenance

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You should take the time to maintain your exercise equipment on a regular basis. A great way to do that is to have a weekly and monthly tracking sheet. This will help make sure that you are keeping your exercise equipment running its best, and your exercise routine uninterrupted. One way to do this is with a Maintenance Kit; if you have already purchased one there is a Maintenance Guide in the kit. Part of that guide is a Maintenance Log. If you don’t have a kit, one can be purchased from the link at the bottom of the page or by calling us at 1-877-660-1174 or emailing cssales@iconfitness.com. These kits include everything needed to maintain your equipment including cleaning solution and cloth.


Keeping up on your regular maintenance can help prevent things like premature wear to moving parts, knocking noises, or a multitude of other, potentially and possibly expensive, problems. Remember to keep up on your maintenance for your equipment and more importantly your health.

Fall Equipment Maintenance

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It’s starting to get a little too cold outside to do your morning run, but you don’t want to quit your exercise routine. Time to get out the exercise equipment. If you’re like most of us then that means either you need to dig it out the closet that its been stashed away in, or time to stop using it as a clothing rack. In order to get your equipment ready to go until spring comes and you dare venture back outdoors, here are a few tips and suggestions to get your exercise equipment back up and running at its best.


Did you store your equipment outside, in a shed, your garage, or a storage unit? If you answered yes to any of these, when you move your exercise equipment back inside, give it a few hours to warm up before you plug it in or try to use it. If it’s been cold and you immediately plug it in, the cold electronics warming up can create condensation and cause damage to the internal components.


Can you write “WASH ME” in the dust? Even if you can’t, it’s still a good idea to clean off your exercise equipment before using it. The dust that has collected can cause some premature wear on some of your moving parts. The best way to clean off your equipment is using a damp cloth to wipe all external surfaces. Never spray cleaners or liquids directly onto the console, or any other electronics.


During use and moving your equipment it’s not uncommon for some of the screws to loosen up a little bit. Before using your equipment, you should make sure that everything is tightened up. You should only need to go through the screws that you would have installed during the assembly of your exercise equipment. The best way to check this is by going through the assembly steps in your User’s Manual.


Give your exercise equipment a good once over. Look for anything that may have excessive wear. Do the bushings in the arms still fit tight? How does your walking belt look and feel? Make sure that if any of these parts are starting to wear that they are replaced, this will help ensure that your workouts go uninterrupted.


During the time that your exercise equipment isn’t being used, the lubricants that are used to help keep your equipment running smooth and quiet may have started to dry up. You will want to make sure that walking belts and pivot points are lubricated properly. The lubrication for your walking belt can be ordered through our customer care department, and the instructions can be found by clicking here. You will also want to check the pivot points that you applied grease to during your assembly.

Spring Maintenace and Storage

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Ah, spring. It’s beginning to warm up, and you are starting to venture outdoors for more of your exercise. Good for you. There are some things that you should do before deciding to hide your exercise equipment away and let it hibernate for the summer.


Do you plan on storing your exercise equipment? If you are, then there are a few things to keep in mind. Try to avoid extreme temperatures. Extreme heat or cold can do some major damage to the electrical components inside your exercise equipment. This can turn into an expensive repair or parts replacement if something happens with the electronics. It also may cause the lubrication to run if it gets too hot. Also when storing your equipment, be sure to cover it. If it gets dusty it can eventually cause some problems with early wear on some of the moving parts.


Are you moving it to another location? Moving the equipment can cause some of the hardware (nuts and bolts) to loosen up. Before and after moving it make sure that everything is all tightened up. This will do a couple of things for you. It will make it easier to move if things aren’t shifting around during the move, but more importantly it can help prevent injury during the move.


Its a good idea to plan ahead. Do you have any of the lubricants used to keep your equipment running smoothly? If not, right now is a great time to buy a maintenance kit. That way if you need if your machine needs lubricant when you go to use it again you aren’t stuck waiting for it to come in the mail.

No Console Power

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All of the lights are out, and it seems like nobody is home.

Depending on the type of exercise equipment you have, there are a few things we can double check to make sure you have power to the console. There is one question that must be answered though before we keep going. “Has it ever worked?” If the answer is no, then you may need to double check your assembly and make sure that there isn’t a damaged wire harness and that all of the wire connections are secure. If it has, then the suggestions below should help resolve the issue and get the lights back on.


For treadmills and incline trainers these first things seem obvious, but you would be surprised how easily they get overlooked. Make sure that the treadmill is plugged in. Is the power or reset switch on? And finally, do you have your safety key on the console? Double checking these things more often than not can get everything working again. If you still don’t have power try plugging something else into the wall outlet. This will verify that there is power from the wall to your treadmill. Also make sure that the treadmill is NOT plugged into a GFCI outlet.


On bikes and ellipticals, because of the similar way that the operate, we will check the same things. Does your console use batteries or is it plugged in? If it takes batteries, have you tried to check them? They may have come loose or need to be replaced. If you just replaced the batteries, make sure that they are coming in contact with the spring properly, or try a different brand to ensure they are making a good connection. If you have a power supply, double check that both ends are plugged in. If you still don’t have power, try plugging something else into the wall outlet.

Backlight or Tinted Displays

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Does it have a backlight or a tinted display? Yes, there is a difference.


There are a few things to keep in mind when looking at your display and wondering if you have a backlit or tinted display. First thing is that when you purchased your exercise equipment did you check to see if it was backlit or tinted, this may have only been an option if there was a display model for you to review. Did your console display, not the display model at the store, ever light when you first assembled it? If it did not, then you most likely have a tinted display. And finally, can you read the display clearly? If you can then you are in great shape.


There is one major difference between backlit and tinted displays. Backlight displays have LED’s that cause the screen to light up, and tinted do not. Tinted displays just have a colored sheet inside the display, and no light.


Magnetic Resistance

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As the resistance is increased or decreased a resistance motor moves magnets closer or further from the flywheel, a large metal wheel inside your exercise equipment. The magnets are on a bracket that is shaped to conform to the flywheel. The bracket is bolted to the frame at one end. This acts as a hinge to allow the bracket to move closer to the flywheel (more resistance) and farther away from the flywheel (less resistance). An adjustable tension cable is attached to the other end of the bracket. It is this cable which adjusts the resistance level.